Job Summary

Head of Sales is one of major contributor in the strategic development and shaping the success of Company. He/she will work closely with the CEO, management team to drive all business aspects.

Head of Sales responsible for managing and implementing Business strategy to achieve efficiency and effectiveness.

key Responsibilities

• Managing the Sales team which includes Corporate and Consumer.
• Performing and growing value for the company shareholders.
• Proposing and implement the business strategies align with business and Group strategic directions.
• Leading and managing the Business function through setting and achieving P&L targets in line with Forte-Toko budgeting guidelines.
• Setting and enforcing a high standard of productivity, quality, and service levels.
• Formulating and implementing the business strategy so as to build and expand the platform.
• Encouraging a client-oriented approach towards building a successful and profitable business relationship.
• Providing support to the Sales team by implementing agreed actions to retain and grow the business customer base, sustain, and increase profitability.
• Controlling and administering the dedicated financial resources (excluding equity capital), people, and infrastructure of your business units.
• Designing an executive business roadmap of potential business opportunities, including internal and external development programs.
• Developing the skill set and capabilities of Sales Staff in line with the market’s changing landscape.
• Ensuring team compliance with AML, internal policies including regulatory guidelines, manuals and all other rules and regulations.
• Monitor competitive intelligence by keeping up to date on market trends, competitors, and opportunities.
• To carry out any other duties as directed by the CEO.

Job Requirements

• Previous working experience as CSO, CFO, or any relevant management roles at least 5-10 years.
• Experience in business management across a range of business discipline.
• Strong knowledge in financial industry and excellent in industry and investor networks.
• MA/BA in Business Management, Accounting, Finance, or similar relevant field.

Job Summary

Manager, Underwriting is responsible for support the Head, Underwriting on managing underwriting tasks includes reviewing and analyzing risk, providing insurance T&C, arranging reinsurance program, communicating with HQ for underwriting support, training the team, preparing production report for Management, overseeing team performance and other related underwriting tasks.

key Responsibilities

• Ensure underwriting guidelines for all classes of insurance are being follows.
• Assist sales team in presentation to customers, when requested (Potential and Big Customer only).
• Ensure all declined risks are not accepted and all referred risks must underwrite carefully with support from Head, Underwriting or Chief Executive Officer before providing and quotation or holding cover.
• Assist Head, Underwriting to Implement prudent underwriting strategies to achieve profitable growth.
• Monitor and control underwriting process for business efficiency and to ensure all policies are booked-in timely.
• Ensure quotation to customers are completed timely.
• Liaising with Forte Cambodia which exceed our retention.
• To do and carry out any other duties that management may designate from time to time.
• Review underwriting result each for class of Business and Implement measure to improve the result.
• Ensure all policies with Facultative Reinsurance key-in to the system.
• Guide and lead the team to work responsibly and with high standard.
• Attend HOD meeting and share progress (including achievement and issue) of the team with other HODs.
• Manage and allocate staff according their ability.
• Other tasks as assigned by the Line Manager.

Job Requirements

• Experience from Insurance Industry or other related industries (5 years)
• Experience in Underwriting or Risk Analysis (3 years)
• Good communication and presentation skills in Lao and English
• Analytical abilities and problem-solving skills
• Good leadership and management skills

Job Summary

Manager, HR and Admin is responsible for all HR and Admin functions which includes, People Planning, Recruitment, Training, Remuneration, Engagement, and other administrative tasks.

key Responsibilities

• Managing overall HR and Admin functions recruitment, training, remuneration, staff engagement, personnel cost, HR compliances, and other admin tasks.
• Managing staff personnel cost including budget exercise, cost tracking, and other Human Resources initiatives
• Developing and establishing HR processes and policies align with legal and compliance
• Developing and reviewing employee Remuneration and Benefits including other recognition programs
• Managing personnel data management and HR compliances
• Managing staff recruitment includes headcount planning, recruitment process, recruitment costing, process and guidelines
• Managing staff training includes annual training plan, training need analysis, training cost and tracking, and on boarding programs.
• Establishing and coordinating staff engagement activities to lift up engagement and team spirit.
• Working closely with CEO and Management team to identified talent and succession planning for Forte-Toko team
• Supporting management and staff on KPI and Performance Management Process
• Supporting overall Human Resources Administrative tasks
• Working closely with Group HR to make sure the aligning across the group level.
• Other tasks assigned by CEO.

Job Requirements

• Experience in Human Resources function preferably from financial industry (3-5years)
• Experience in leading the Remuneration and Human Resources Compliance
• Good communication and presentation skills
• Analytical abilities and problem-solving skills
• BA/MA in Human Resources Management or relevant field

Job Summary

Legal and Compliance

• Supporting Legal and Compliance function under Legal and Compliance Department.
• Developing the Risk and Compliance framework/guideline.
• Participate as an active member of the Compliance functions in development and continuous improvement of an enterprise-wide framework for identifying, assessing, controlling, measuring, monitoring/testing, and reporting compliance risks.
• Providing the compliance training programs to relevant parties.
• Assist Supervisor, Business/Service/Support Unit in complying with regulations and internal policies and procedures.
• Prepare Regulatory or Compliance reports.
• Set up quality and compliance initiatives and awareness for Customer 1st embedment and quality and compliance mindset.
• Work in a consultative manner with business, operational or functional stakeholders to advise on implications of relevant laws, regulations, and regulatory guidelines and to assist in implementation of relevant laws, regulations and regulatory guidelines into policies and procedures.
• Ensuring policies/guidelines/manual in the Legal and Compliance department are in place to maintain the company’s legality and business ethics.

Company Secretary:

• Oversee the company’s day-to-day administration and ensure specifically that the company complies with the law and observes its own rules and policies.
• Providing advice and guidance to the board of directors on their obligations under the company’s Memorandum and Articles Association / Constitution, company law, charity law and other relevant laws and regulations.
• Maintaining the company’s registers, including those of the members, the directors and secretaries, interests of the directors and the secretaries such as conflict of interest and conflict of loyalty registers.
• Sending updated information and documents on time to the Companies Registration Office (CRO), Charities Regulatory Authority (CRA) and to other regulatory bodies.
• Coordinating and Organizing meetings of the board and sub-committees of the board and ensuring that the directors have the documents they need to consider the issues that are to be discussed (meeting schedule, documentation, preparing minutes, etc.).
• Providing the directors with legal and administrative support.

Job Requirements

Experience and Qualification:

• Proven work experience similar roles specially around legal and compliance areas.
• Strong understanding of investment strategies and risk management.
• In-depth knowledge of corporate governance, finance, and insurance risk and compliance.
• Analytical mindset and problem-solving orientation.
• MA or BA in Law, business, finance, investment, or relevant field preferred.
• Excellent communication skills (both Local and English Languages).

Job Summary

The Assistant Manager Accounting and Finance is responsible for supporting the Finance/Accounting Manager on overall financial report.

key Responsibilities

• Support the Manager in preparing financial reports including quarterly and annual financial reports for regulators and maintaining overall financial accuracy
• Update and maintain financial spreadsheets with daily transaction data
• Prepare standard financial statements, including balance sheets, in line with accounting principles
• Track, reconcile, and maintain general ledger (GL) accounts
• Responsible for all activities related to reinsurance
• Provide administrative support during the budgeting and forecasting process
• Assist in compiling and organizing documentation for internal and external audits
• Help ensure adherence to financial policies, procedures, and internal controls
• Ensure timely reconciliation of bank and other accounts
• Participate in month-end and year-end financial closing activities related to journal entries, accruals, fixed asset depreciation and month-end processing on reinsurance policies
• Coordinate with relevant departments to gather and verify financial data as needed
• Other tasks assigned by Manager

Job Requirements

• Proven experience in a Finance or Accounting Assistant/Officer role; experience in the financial services or audit sector is highly preferred
• Solid understanding of accounting principles and bookkeeping procedures
• Strong communication and interpersonal skills with the ability to work effectively across teams
• Detail-oriented with strong numerical and analytical abilities
• Proficient in Microsoft Excel and experienced with accounting software (e.g., QuickBooks, SAP, or equivalent)
• Bachelor’s degree in finance, Accounting, or a related field

Job Summary

Officer, Claim (Non-Motor) is responsible for supporting claim administration work includes reviewing claim document, claim registration, claim processing, and other related claims tasks.

key Responsibilities

• Register claim into system.
• Processing claims payment.
• Follow up direct and indirect outstanding claim for customers and panel clinics and hospitals both in Laos and Thailand.
• Ask for complete medical claims document from customers, panel clinics and hospitals in Laos and Thailand.
• Follow up with client on incomplete claim supporting document on claim (Non-Motor).
• Update weekly and monthly report to Claim Manager on the status of all claims.
• To carry out any other duties as directed by the Line Manager.

Job Requirements

• Bachelor’s degree graduate or fresh graduate
• Good communication and presentation skills in Lao and English
• Good leadership and management skills

Job Summary

Officer, HR & Admin is responsible for all HR and Admin functions which support Manager HR includes, People Planning, Recruitment, Training, Remuneration, Engagement, and other administrative tasks.

key Responsibilities

• Support overall HR and Admin functions recruitment, training, remuneration, staff engagement, personnel cost, HR compliances, and other admin tasks.
• Assist Manager, HR & Admin developing and establishing HR & Admin processes and policies align with legal and compliance.
• Support staff training includes annual training plan, training need analysis, training cost and tracking, and on boarding programs.
• Support and coordinate staff engagement activities to lift up engagement and team spirit.
• Coordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, maintenance and security services.
• Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning and management processes.
• Assist in preparation of operating budget and maintain inventory and budgetary controls.
• Working closely with Group HR & Admin to make sure the aligning across the group level.
• Other tasks assigned by Line Manager.

Job Requirements

• Bachelor’s degree graduate or fresh graduate in HR, Business Administration, Law or relevant field
• Good communication and presentation skills in Lao and English
• Analytical abilities and problem-solving skills